718sp Privacy Policy — Our commitment to protecting your data

1Introduction

Welcome to 718sp. We are one of Bangladesh's most trusted online gaming platforms. When you use 718sp, some personal information comes to us — this privacy policy explains in detail how we handle that information.

This privacy policy applies to the 718sp website, mobile app, and all other digital services. By using 718sp, you confirm that you have read and fully agree to this policy.

718sp never sells your personal data to third parties. Our only goal is to provide you with a safe and enjoyable gaming experience.

2What Data We Collect

718sp may collect your information from various sources. Full details on the types and sources of data are provided below:

3How Your Data Is Used

718sp uses your data only for specific purposes. Your information is never used for anything beyond the reasons listed below:

• Account Management: Your identity information is used to create, verify, and manage your account.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• Customer Support: The support team may access your account information to resolve your issue.
• Fraud Prevention: Technical data is analyzed to detect suspicious activity.
• Responsible Gaming: Your gaming patterns are analyzed to identify signs of problem gambling.
• Legal Obligations: Certain data may be used to fulfill requests from government or regulatory authorities.
• Service Improvement: Data is used to generate anonymous statistics that help improve the overall user experience.
• Promotional Communications: With your consent, we may send you messages about offers and bonuses.

You can opt out of promotional messages at any time. Simply contact the support team.

4Data Sharing & Disclosure

718sp never sells or rents your data to third parties. In certain limited situations, however, some information may be shared as described below:

• Payment Provider: Used solely to process transactions with mobile banking services such as Mobile Banking, Nagad, and Rocket.
• IT Service Providers: With contracted partners for server hosting and security service management.
• Legal Authorities: Disclosed when required by court order or government investigation.
• Prevention Authorities: With regulatory authorities to prevent money laundering and fraud.

All third-party service providers are contractually bound to comply with 718sp's privacy standards. They may only use data for the specific purposes defined in their agreement.

5Cookie Policy

718sp uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Performance Cookies: Monitors site speed and performance. All data is anonymized.
• Preference Cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: Helps identify which pages are visited most — using anonymous data only.

You can disable non-essential cookies through your browser settings. Note that some features may become limited as a result.

6Security Measures

718sp uses the latest technology to protect your data. Our security framework is described below:

• 256-bit SSL/TLS Encryption: All data transfers are conducted through fully encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Firewall Protection: Advanced network firewalls block unauthorized access.
• Regular Security Audits: Third-party experts regularly audit 718sp's security.
• Data Masking: Sensitive information is masked before being stored in the system.
• Restricted Access: Only authorized personnel can access specific data.

7Data Retention Period

718sp does not keep your data indefinitely. Retention periods vary by data type and are outlined below:

• Account Information: For the duration the account is active, and for 5 more years after closure (as required by law).
• Financial Transaction Records: 7 years (as required by financial regulations).
• Gaming History: Full history for as long as the account remains active.
• Technical Logs: 90 days, then automatically deleted.
• Support Chat History: 2 years.
• Cookies & Session Data: Until the session ends or a maximum of 30 days.

Once the retention period ends, 718sp automatically deletes or anonymizes your data securely.

8Your Data Rights

As a 718sp user, you have the following rights over your own data. Any request submitted to the support team will be acted on within 30 days:

• Right to Access Your Data: You can find out what information 718sp holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Data Portability: You may receive your data in a structured, portable format.
• Right to Withdraw Consent: You may revoke your consent to receive promotional communications at any time.

9Children's Privacy

718sp strictly prohibits providing services to anyone under 18 years of age. We do not knowingly collect data from minors.

If a parent or legal guardian believes their child has created an account on 718sp, please notify our support team immediately. We will delete that account along with all associated data.

10Privacy Policy Updates

718sp may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will reflect the change.
• For significant changes, a notification will be sent to your registered mobile number or email.
• At least 30 days' notice will be given before any major changes take effect.
• Continued use of 718sp after any changes constitutes your acceptance of the updated policy.

We recommend reviewing this page periodically to stay up to date with the latest policy.

11Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact 718sp. Our data protection team typically responds within 24–48 hours.