From opening an account to withdrawing your winnings — find answers to everything you need to know about 718sp, all in one place.
The 718sp FAQ section walks you through all the important topics, step by step.
Everything you need to know about creating a new account, verification, login issues, and updating your profile.
Deposit rules, limits, and processing times for all payment methods including Mobile Banking, Nagad, and Rocket.
How to withdraw your winnings, processing times, minimum amounts, and withdrawal FAQs.
How to claim and use welcome bonuses, reload offers, cashback, and free spins.
Frequently asked questions about Bingo, Fish Game, Slots, Live Casino, and Sports Betting.
FAQ covering account security, 2FA, personal data protection, and responsible gaming.
Welcome to the 718sp FAQ page. Here you'll find answers to the most common questions our Bangladeshi members ask every day. Whether you're stuck on something or just need a bit of guidance, this is your first stop. We've covered everything from opening an account and making deposits to withdrawing funds and claiming bonuses. And if you still can't find what you're looking for, our 24/7 support team is always ready to help.
Opening an account at 718sp takes just a few things — an active Bangladeshi mobile number, a valid email address, and you must be at least 18 years old. A National ID (NID) may be required at the verification stage.
Registration takes just 3 minutes. Once done, you can log in to your account and make your first deposit right away.
No. Only one account is allowed per mobile number or email address. If multiple accounts are found under the same person, 718sp reserves the right to close all associated accounts and any balances may be forfeited.
After registration, an OTP code will be sent to your mobile number. Use it to verify your number. For larger withdrawals, you may need to upload a photo of your NID for identity verification. Verification is usually completed within 24 hours.
On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email to receive an OTP. Use the OTP to set a new password and log in right away. Your new password must be at least 8 characters and include a mix of letters and numbers.
718sp supports the most popular payment methods in Bangladesh, including:
All payments are processed through secure, encrypted channels.
Deposits via Mobile Banking, Nagad, and Rocket are usually credited to your account within 5 minutes. Bank transfers may take 1–3 hours. Crypto deposits take 15–30 minutes depending on network confirmation.
If it takes longer than 30 minutes, please contact support with a screenshot of your payment.
718sp does not charge any deposit fees. However, payment gateways such as Mobile Banking and Nagad may apply their own small charges. Please refer to the relevant payment service's terms for details.
Deposit limits vary by payment method. Mobile banking typically allows up to BDT 25,000 per day. VIP members have higher limits. Bank transfers have no maximum cap. Visit the Deposit page for specific details.
Log in and go to the "Withdrawal" section. Select your payment method, enter the amount, and provide your mobile number or bank account details. After security verification, the funds will be delivered within the specified timeframe.
Please note that your account must be fully verified before you can make a withdrawal.
Withdrawals via Mobile Banking and Nagad are typically processed within 30 minutes to 2 hours. Bank transfers may take 1–2 business days. Withdrawals made after midnight may be processed the following morning.
The minimum withdrawal via mobile banking (Mobile Banking/Nagad/Rocket) is BDT 500. For bank transfers, the minimum is BDT 1,000. Withdrawals are not available until the bonus turnover requirement has been completed.
If the funds haven't arrived after the expected processing time, first check your bank or mobile banking app. If the issue persists, contact our live chat support with your withdrawal reference number. Most issues are resolved within 24 hours.
New members receive a welcome bonus on their first deposit after registration. Free spins and cashback offers are also available upon signing up. Visit the Promotions page for bonus amounts and terms.
Bonus turnover means you must wager a specified amount before withdrawing your bonus funds. For example, a 10x turnover on a BDT 1,000 bonus requires BDT 10,000 in total bets. Once the turnover is met, the bonus balance will be added to your main balance and become available for withdrawal.
Share your referral link with friends. When they register through your link and make their first deposit, you'll receive a referral bonus. The bonus amount is based on your friend's first deposit. You can track your referral history and earnings from your account dashboard.
718sp features over 500 games, including:
No — most games at 718sp can be played directly in your browser. For a better experience, you can also download our mobile app, available on both Android and iOS. The app also comes with exclusive app-only bonuses.
718sp's system saves your game session automatically. Once your connection is restored, simply log back in and re-enter the same game — you can pick up right where you left off. Any bets that were in progress will be settled automatically by the system.
Yes, all games on 718sp use RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. Our game providers are internationally licensed and regularly verified through third-party audits.
718sp VIP members enjoy a range of exclusive perks, including higher deposit and withdrawal limits, exclusive bonus offers, priority customer support, a dedicated account manager, and invitations to special events. The higher your VIP tier, the greater the benefits.
You earn VIP points by playing regularly and completing a set betting volume. Your tier advances as points accumulate. The VIP program has four levels — Silver, Gold, Platinum, and Diamond. Visit the VIP page to learn more.
718sp protects all your data using SSL encryption. We never sell or share your personal information with third parties. Our servers comply with international data security standards. For more details, please read our Privacy Policy.
Go to Account Settings and open the "Security" section. You'll find the 2FA option there. You can enable 2FA using an OTP sent to your mobile number or via the Google Authenticator app. Once active, you'll need to enter a verification code along with your password each time you log in, adding an extra layer of security to your account.
718sp takes responsible gaming seriously. Our platform offers deposit limit settings, session time limits, self-exclusion options, and cooling-off periods. If you feel that gaming is affecting your daily life, please visit our Responsible Gaming page.
Yes, you can temporarily deactivate your account yourself. To permanently close it, please contact the support team. Make sure to withdraw any remaining balance before closing your account.
The 718sp app is available for download directly from the app page on our website. Android users can download the APK file and install it manually. iOS users can install it from the App Store. Visit the app page for full installation instructions.
Yes, the 718sp app gives you full access to everything on the website — games, deposits, withdrawals, bonuses, and Live Support. On top of that, the app offers extra features like push notifications, fingerprint login, and app-exclusive bonuses that aren't available on the website.